Hospitality operations and Kerala Tourism

Hospitality Operations and Kerala Tourism: A Synergistic Perspective is a comprehensive textbook for the III Semester BTTM curriculum of Calicut University and a reference for MBA Tourism students. It covers core hospitality operations—front office, housekeeping, food and beverage services, and guest relations—while highlighting Kerala’s unique tourism products, cultural heritage, and sustainable practices. Aligned with the FYUGP syllabus, this book bridges theory with real-world examples and case studies, preparing students for careers in hospitality and tourism with a focus on professional growth and sustainability.