1. What types of products do you sell?

We offer a wide range of academic books, notebooks, stationery, and office supplies. Our collection includes textbooks for various courses, reference books, competitive exam preparation books, general notebooks, diaries, pens, and other educational materials.

2. How can I place an order on your website?

To place an order, follow these simple steps:

• Browse our collection of products and select the items you wish to purchase.
• Add the selected items to your shopping cart.
• Proceed to checkout, where you will need to provide your shipping and billing information.
• Complete the payment using one of our secure payment options.
• Once your order is confirmed, you will receive a confirmation email with your order details.

3. What payment methods do you accept?

We accept a variety of payment methods, including:

• Credit/Debit Cards (Visa, MasterCard, Maestro, etc.)
• Net Banking
• UPI (Unified Payments Interface)
• Digital Wallets (if applicable)

All transactions are processed securely to ensure the safety of your personal and financial information.

4. What is your shipping policy?

We aim to deliver your order as quickly as possible. Shipping times may vary depending on the delivery location and product availability. For more detailed information, please visit our Shipping and Delivery Policy page.

5. How can I track my order?

Once your order has been shipped, we will send you a shipping confirmation email with a tracking number and a link to track your order. You can also log in to your account on our website and check the status of your order in the “My Orders” section.

6. What is your return and refund policy?

If you receive a defective or incorrect product, you can request a return or refund within 7 days of receiving the order. Please refer to our Cancellation and Refund Policy for more details on how to initiate a return and the conditions that apply.

7. Can I cancel my order after placing it?

Yes, you can cancel your order before it has been shipped. Once an order is shipped, it cannot be canceled. If you wish to cancel an order, please contact our customer service team at centralstore4347@gmail.com or 0494 2400012 as soon as possible.

8. Do you offer bulk discounts for educational institutions or offices?

Yes, we offer special discounts for bulk purchases by educational institutions, libraries, and offices. Please contact us at centralstore4347@gmail.com or call 0494 2400012 for more information on bulk orders and special pricing.

9. Do you ship internationally?

Currently, we only offer shipping within India. We do not provide international shipping at this time. We are working on expanding our shipping options in the future.

10. How can I contact customer support?

You can reach our customer support team via email at centralstore4347@gmail.com or by calling 0494 2400012. Our team is available to assist you with any queries or concerns.

11. How do I create an account on your website?

To create an account, click on the “Sign Up” or “Register” button on our homepage. Enter your email address, create a password, and provide the required information. Once your account is created, you can easily manage your orders and account information.

12. Is my personal information secure on your website?

Yes, we take your privacy and security very seriously. We use industry-standard encryption and security measures to protect your personal and payment information. Please refer to our Privacy Policy for more details.

13. How do I stay updated on new arrivals and special offers?

To stay updated on our latest products, special offers, and promotions, you can subscribe to our newsletter. You can also follow us on our social media channels for regular updates.

14. Do you offer gift wrapping services?

Currently, we do not offer gift wrapping services. However, we plan to add this feature in the future.